AI Solutions for Business
Two ways to work with BearPoint AI — deploy a proven solution or embed us as your dedicated AI partner.
Every engagement starts with a conversation. We customize based on your gaps and goals.
Ready-to-Deploy Solutions
Pre-built AI products that are proven in production and can be customized for your business. Faster time-to-value, lower upfront investment.
Technician Agent
Answers from your approved technical documentation
Give your technicians answers using only your approved manuals, SOPs, and troubleshooting guides. Technician Agent is a documentation-driven assistant that returns cited answers to help teams resolve issues faster and standardize best practices.
- Troubleshooting and diagnostics guidance
- Error code and part number lookup using hybrid search
- Step-by-step procedures from SOPs and manuals
- Cited answers that link back to source documents
AI Product Matching Tool
Intelligent catalog matching with confidence scoring
Automatically matches customer product lists against supplier catalogs using a hybrid AI approach — text analysis, fuzzy matching, and attribute extraction — eliminating hours of manual cross-referencing while improving accuracy over time through user feedback.
- Smart file upload with flexible Excel and CSV support
- Confidence scoring with High, Medium, and Low categories
- Manual corrections that train the system for future matches
- Session persistence to save and return to your work
- Detailed Excel reports with match summaries and pricing
AI Customer Service Agent
Deliver exceptional customer support — do more with less
Deploy an AI agent that handles routine customer inquiries around the clock, escalates complex issues to your team, and integrates with the channels your customers already use — all without adding headcount.
- 24/7 automated customer support
- Deploy to web, email, and messaging channels
- Seamless human handoff when it matters
- Multi-language support
AI Blog Post Automation
Consistent, on-brand content without the grind
Automates your content pipeline so your business shows up consistently — across blogs, social channels, newsletters, and product pages — in your brand voice and optimized for search.
- Blog posts and long-form articles
- Social media content
- Product descriptions
- Newsletters and marketing copy
AI Voice Agent
Natural voice support, fully managed by BearPoint AI
A fully managed AI voice agent that handles routine support calls using your own policies and procedures. It sounds natural, answers accurately, and transfers to a live person — with full context — when the call needs a human. We build it, run it, and maintain it. Your only responsibility is letting us know when policies change.
- 24/7 availability — nights, weekends, and holidays
- Handles multiple calls simultaneously with no hold times
- Natural back-and-forth conversation — not a phone tree
- Answers only from your approved documentation — never guesses
- Smart escalation with full call context handed to live staff
- Call logging, quality monitoring, and continuous refinement included
AI Operating Partnership
AI technology changes too fast for your internal leaders to keep up while running the business. BearPoint becomes your dedicated AI office — providing executive strategy, governance, workflow design, and continuous optimization as an ongoing partnership.
All partnerships include strategic guidance, governance, vendor-neutral recommendations, and access to BearPoint AI expertise. As your AI adoption grows, the engagement scales accordingly.
AI Advisor
~8–10 hrs/month · Monthly meetings
Best for organizations beginning their AI journey who need expert guidance without a large commitment.
- Monthly executive strategy meeting
- Quarterly AI roadmap
- AI opportunity identification
- Vendor-neutral recommendations
- Initial governance framework
- Leadership AI coaching
- Basic prompt libraries
AI Operating Partner
~20–25 hrs/month · Weekly touchpoints
The right balance of strategy, department enablement, governance, and continuous innovation for organizations making AI a strategic advantage.
- Weekly office hours & workflow reviews
- Monthly executive strategy meeting
- Living AI roadmap, continuously updated
- Department discovery sessions
- Department-specific prompt libraries
- AI governance maintained
- Ongoing workflow optimization
- Department leader coaching
- Quarterly strategic planning session
- KPI review & ROI tracking
Embedded AI Office
~40+ hrs/month · Weekly + onsite
BearPoint functions as your outsourced AI department — enterprise-wide adoption, innovation portfolio, and organization-level enablement.
- Everything in AI Operating Partner
- Weekly + onsite executive sessions
- Enterprise AI roadmap
- Organization-wide AI enablement
- Enterprise knowledge base
- Strategic vendor management
- Innovation portfolio management
- Enterprise governance program
Included in Every Engagement
- Executive AI strategy guidance
- Vendor-neutral recommendations — we're not tied to any platform
- AI governance and responsible-use guidance
- AI opportunity identification
- Executive reporting and roadmap planning
- Access to BearPoint AI expertise
Available as Separate Projects (SOW)
These are scoped and priced independently so advisory and engineering costs stay predictable for both sides.
Operating Rhythm
- Office hours
- Workflow reviews
- Opportunity identification
- Executive strategy meeting
- KPI & roadmap review
- New AI opportunities
- Strategic planning session
- Technology review
- AI maturity assessment
Not sure which tier is right? We'll figure it out together — the first conversation is always about where you are and where you want to go.
Schedule an Executive AI AssessmentDon't See Your Use Case?
These are examples of what we've built — not the full picture of what's possible.
Every business has different workflows, bottlenecks, and opportunities. Tell us what's slowing you down and we'll figure out the right solution together.
Let's Talk About Your NeedsHow We Get Started
Discovery
We start with a conversation about your business, your team, and where the biggest gaps and opportunities are — no assumptions.
Design & Build
We recommend the right approach — whether that's deploying a ready-made solution, building something custom, or starting with a partnership retainer.
Launch & Optimize
We get you live, train your team, and stay in the loop — continuously identifying new opportunities as AI evolves.
Ready to Make AI a Daily Operating Capability?
Whether you need a single solution or a long-term AI partner, the conversation starts the same way.
Contact Us Today